In this session Bill Lowe explores the challenges of middle leadership, including delegation, managing up, change management (John Kotter model), performance reviews, performance management, the value of big picture planning, the risks of zombie leadership, Ghosn leadership advice. He illustrates how he uses Ayoa mind mapping software for compiling complex and diverse information to enable clarity. Also he shows how mind mapping enables his writing and references management as well as capturing HBR wisdom and insights in easy access mind maps.