Upgrade to Biggerplate PRO to access this content!
Upgrade to PRO to access this content
Upgrade to PRO

Mind Mapping for Customer Retention

Date:: 29 October 2019 | 16:00
Duration: 60 mins
PRO Content
Research by Bain & Company has shown that increasing customer retention rates by 5% increases profits by 25% to 95%. A Rain Group survey found an average of 28% of sales bids were lost to competitors. So your client is at high risk of leaving if it gets to an RFP situation. Capture planning is the process through which you gather all the information you need to acquire or retain customers … long before you actually need it. In this webinar Warwick will show you how to use mindmaps to create powerful capture plans that fight churn and help you smash your customer retention targets.
Upgrade to Biggerplate PRO to access this content!
Upgrade to PRO to access this content
Upgrade to PRO

Related webinars

Speaker:

Warwick Brown
Warwick Brown has led business development and account management teams in Australia and Europe for more than 15 years and worked with some of the world's most prestigious firms, including Merck & Co, Deutsche Bank, McKinsey & Company and Vodafone. As the founder at Account Manager Tips, his mission is to help organisations leverage the power of key account management to accelerate client retention and revenue.

Share this webinar

Link:
Biggerplate logo

Go Further with Mind Mapping: Upgrade to Biggerplate PRO!

Exclusive webinars & events
100+ webinar replays
Exclusive software discounts
Image library access
Create unlimited Collections
View Details

Upcoming Webinars:

Mind Mapping for Projects & Productivity
Mind Mapping for Projects & Productivity
Take control of your projects and productivity with help from mind mapping! Join this Biggerplate C…
Speaker: Biggerplate Connect
Date 24 February 2022
Mind Mapping in Education
Mind Mapping in Education
See how mind mapping is being used in education around the world! Whether you're a teacher, student,…
Speaker: Biggerplate Connect
Date 31 March 2022
Copyright 2008 - 2022 Biggerplate.com Ltd. All rights reserved.