CUSTOMER SEGMENTS
Who are our most important customers?
Who are our users?
Who’s influencing them? Who decides?
Which are the customers’ more important habits?
What type of customer segments should we address?
COST STRUCTURE
What is the resulting cost structure?
Which resources have the most impact on the costs?
What are the most expensive activities?
Can you cut some costs via partnerships?
Can you have a leaner cost structure?
VALUE PROPOSITION
What exact problem are we trying to solve?
What is the solution that are developing?
Is this a relevant (real) problem?
How much value are we delivering to the client?
Are are the main features of our value proposition?
KEY PARTNERSHIPS
Who are our critical partners?
Who are our critical suppliers?
Which key resources are we buying from suppliers and partners?
What kind of partnerships should we seek?
What is the best cIuster/supply-chain where I should be located?
DISTRIBUTION CHANNELS
How are we going to communicate the value proposition?
How are we going to deliver the product to the customer?
What are the customer favorite channels?
Is there any integration between different channels?
What are the channels that deliver the most bang for buck?
KEY RESOURCES
What are the critical resources?
What are the common characteristics of critical resources?
How can I minimize risk?
How can I obtain my critical resources?
How can I keep my critical resources?
CUSTOMER RELATIONSHIPS
How are we going to get customers?
How are we going to retain customers?
How are we going to grow our customer base?
What kind of relationship do customers prefer?
Is there any integration with the rest of the business model?
KEY ACTIVITIES
What are the critical activities of our business?
How can they be optimized?
Which activities can we automate?
Which activities should we outsource?
Which activitie
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